WORKFLOW | Fixtab

FIXTAB'S FEATURES

Collaboration among all users from technicians to admins and end-users empowers your business to run more efficiently than ever before.

BACKOFFICE

Equipment Tracking with Asset & Inventory Management System

All equipment information is stored in the backoffice system which to allow searching and updating conveniently.

Monitor equipment and spare parts stock in real-time for efficient warehouse management.

Minimize costs and boost profits by leveraging product report information. Analyze the data to plan business strategies to their fullest potential.

BACKOFFICE

Effectively Assign Work to Technicians

Effortlessly schedule technician team’s assignments using the calendar view which allows to check their availability, status, and prioritize tasks efficiently.

Simplify to assigning tasks to technicians. All history logs will be stored in the Backoffice system.

The system provides notifications for Preventive Maintenance and Warranty for ensuring timely alerts to avoid missing any equipment updates.

BACKOFFICE

Efficiently Plan Business Strategies by Utilizing Various Perspectives Dashboard

Access an overview dashboard, which allows you to swiftly understand all tasks.

View detailed information with the "Advanced" mode, enabling the viewing of individual technician work data. This data can be utilized to evaluate annual Key Performance Indicators (KPIs).

Real-time updates of the dashboard information

BACKOFFICE

Improve Services with Ratings and Reviews from Customers

Able to view feedback and reviews from customers comprehensively in the backoffice system which enables the management team to use the information as a guideline for improving services in the future.

MOBILE APP

Mobile Application for Technicians

Our mobile application is designed specifically for technicians and available to download on both iOS and Android.

Technicians can easily check in before starting tasks, take photos to document their work, and access all necessary job details.

Check out quickly and easily when a task is done by using a mobile app, and attach photos of completed tasks for streamlined documentation.

Keep track of all tasks in real-time to ensure nothing falls through the cracks.

Our platform sends task notifications directly to technicians via the app, allowing for seamless updates and streamlined communication.

MICROSITE

Microsite For User

No app installation necessary - Just scan QR code to request the service.

Reporting an issue is as easy as scanning the QR Code and filling out the details and uploading a photo - all accessible with just a few clicks.

Maximize productivity with effective feedback: empower your technicians to work efficiently.

Allow users to review and rate technicians' work, and provide opportunities for improvement and enhanced performance.

FIXTAB WORKFLOW

User request service by scanning the QR code

Admin receive task and assign the task to technician

Technician receive notifications on their mobile application

Technician submit completed work in the mobile application

User submit feedback on the technician's performance

FIXTAB'S FEATURES

MICROSITE

Microsite For User

FIXTAB WORKFLOW

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